Covid-19: latest updates

Surgical masks (without a valve) are recommended on board our aircraft. However, they may be required on board or at the airport depending on your departing and destination countries. Looking for the latest information on travel requirements, our health and safety measures, or our 100% changeable tickets? Find all the information you need on our dedicated pages. Please note: you can request a refund or a voucher if you flight has been canceled under My Bookings.

Prepare my trip

WHERE CAN I TRAVEL ?

Find your next destination on our interactive map.

VACCINE PASS AND SAFETY MEASURES

Read our FAQ on the vaccine pass and test requirements.

Travel requirements

Visit TravelDoc to check which documents you need for your trip.

Ready to Fly

Upload your documents for verification before your departure date to save time at the airport

Modify/Cancel my booking-Flight canceled

Change my flight

Modify your flight under My Bookings, no questions asked.

Request a voucher

Visit My Bookings to obtain a voucher.

Request a refund

Ask for a refund under My Bookings or via the online form.

Voucher FAQ

Understand how your voucher works.

NEED TO CHANGE OR CANCEL YOUR TICKET? SURE, NO PROBLEMDiscover our detailed measures