Service fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Service fees vary depending on:
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).
|Change made on airfrance.co.th||Change made by phone or at an airport counter||Change made at an Air France ticket office|
|Ticket purchased on airfrance.co.th, on the phone or at an Air France Ticket Office||-||€ 15||€ 15|
|Ticket purchased on a third-party site or travel agency||€ 30||Refer to your local travel agent||Refer to your local travel agent|
|Refund requested on airfrance.co.th||Tickets purchased on airfrance.co.th, by phone via the Air France Call Center or ticket office|
|Ticket purchased by phone or at an Air France ticket office||€ 20||€ 20|
|Ticket purchased from a third-party site or travel agency||Refund request to be completed through the third-party website or travel agency used to purchase the ticket|
*Service fees are collected in local currency THB and are subject to currency fluctuations.